Privacy Policy

At SaleAI, we are committed to safeguarding your privacy while providing advanced tools for B2B foreign trade companies

1Scope and Application

This policy applies to all personal and business data collected via our Services, including website visits, client interactions, and automated processes. It does not cover third-party websites, services, or applications linked from SaleAI, which are subject to their own privacy policies.

2Information We Collect

2.1 Information You Provide to Us

We collect data you directly provide when interacting with our Services, such as:

Account Creation: Name, email address, company name, job title, phone number

Forms and Submissions: Details from contact forms, support requests, or content uploads (e.g., campaign preferences)

Transactions: Payment details, billing address, order specifics for premium features

Communications: Information from emails, chats, or third-party platforms (e.g., WhatsApp support)

2.2 Information We Collect Automatically

When you use our Services, we automatically gather:

Activity Data: Pages viewed, features used (e.g., AI Smart Client Development searches), content interactions

Transactional Data: Subscription details, purchase dates, pricing

Device and Usage Data: IP address, browser type (e.g., Chrome), device ID, OS (e.g., Windows 11), access times, clicked links, referral pages

Location Data: Approximate location from IP or, with consent, precise device location (adjustable in settings)

Cookies and Tracking: Data via cookies, web beacons (e.g., session duration, feature popularity)

2.3 Information from Other Sources

We may obtain data from:

Public Sources: Business directories, trade publications, company websites, public KOL profiles (e.g., professional titles)

Proprietary Database: Aggregated from public commercial data, industry reports, anonymized client activity, curated by SaleAI

Third-Party Platforms: Authorized data (e.g., name, email) if you log in via Google or similar services

2.4 Derived Information

We may infer:

Approximate location from IP addresses

Business preferences (e.g., target markets) from usage or submitted data

3How We Collect Information

We collect information through:

Directly: Via account setup, forms, or communications

Automatically: Through server logs, cookies, analytics tools (e.g., Google Analytics)

External Sources: Proprietary database, public business records

4Purposes and Legal Bases for Processing

Under GDPR Article 6 and equivalent laws:

Contractual Necessity: Deliver Services (e.g., MailBlast Pro, TradeLink AI Insights)

Legitimate Interest: Enhance B2B marketing, improve functionality, ensure security

Consent: Optional marketing, non-essential cookies, with opt-in

Legal Obligation: Meet tax, trade, regulatory requirements

5How We Use Your Information

We use data to:

Provide, maintain, enhance Services (e.g., generating leads with AI Smart Client Development, analyzing trends with TradeLink AI Insights)

Process transactions, subscriptions, refunds

Send confirmations, invoices, technical alerts, support messages

Personalize experiences (e.g., tailored dashboards for export strategies)

Communicate updates, offers, industry news (opt-out available)

Monitor trends, usage, Service performance

Detect, prevent fraud or illegal activity

Comply with legal, financial obligations

6Disclosure of Information

We share data:

Clients: For B2B marketing insights, leads

Service Providers: Cloud hosting (e.g., AWS), analytics (e.g., Google Analytics), payment processors, under agreements

Business Partners: Co-branded efforts, with consent if needed

Legal Authorities: Per mandates or to protect rights, safety, property

Corporate Transactions: During mergers, with notice

Affiliates: Within SaleAI entities

With Consent: At your direction (e.g., campaign sharing)

Aggregated/de-identified data shared without identity linkage

7International Data Transfers

Data processed in China, U.S., EU:

GDPR/UK GDPR: SCCs, BCRs, or adequacy decisions

Safeguards: AES-256 encryption, contractual protections, audits

Transparency: In agreements, available on request

8Your Privacy Rights

Rights include:

Access: View held data

Correct: Update inaccuracies

Erase: Delete, subject to retention laws

Restrict: Limit processing in cases

Portability: Export data (e.g., CSV)

Object: Oppose marketing/profiling

Opt-Out: Stop processing/communications

Exercise:

Email: marketing@saleai.io

Phone: +12132043246

Portal: 7901 4TH ST N STE 300 ST.PETERSBURG,FL.US 33702

Timeline: 30 days, extendable to 60 with notice

9Notice and Choice

If your data is processed (e.g., as a contact or KOL), we notify via email or public notice where feasible. Opt out at marketing@saleai.io. DNT signals respected for non-essential tracking; essential cookies persist.

10Data Security

We implement the following security measures:

Encryption: AES-256 at rest, TLS 1.3 in transit

Controls: Role-based access, MFA, backups

Audits: SOC 2-compliant, annual third-party reviews

Response: 72-hour breach notifications (GDPR)

11Data Retention

We retain data as follows:

Business Data: 5 years post-relationship

Usage Data: 12 months, then anonymized

KOL Data: Until campaign ends or obsolete

Requests: Deletion in 30 days, barring legal needs

12Cookies and Tracking Technologies

Essential: Login, navigation.

Analytics: Trends (e.g., anonymized Google Analytics).

Marketing: Targeted ads (e.g., Google Ads), with consent.

Management: Cookie Banner (www.saleai.io/cookies).

Advertising: Partners collect data (e.g., IP, usage) for ads; opt out via device settings (e.g., “Limit Ad Tracking”) or Google Ads Settings.

13Your Choices

Account: Update/deactivate via marketing@saleai.io or settings (some data retained legally).

Location: Disable precise location in settings; IP-based persists.

Communications: Unsubscribe from marketing via links; non-promotional continues.

Notifications: Adjust push settings on devices.

14California Privacy Rights (CCPA)

Collected (Past 12 Months): Identifiers (e.g., email), commercial info (e.g., transactions), internet activity, geolocation (IP-derived).

Sources: Direct, proprietary database, public sources.

Purposes: Service delivery, marketing, analytics.

Disclosures: To service providers; no “sale.”

Rights: Access, delete, non-discrimination via marketing@saleai.io. Verification via interaction data.

Incentives: Optional subscription discounts for survey data (e.g., email); opt in/out via marketing@saleai.io.

15Compliance with Global Privacy Laws

GDPR/UK GDPR: Rights, transparency, breach reporting.

CCPA: No data sales, resident rights.

PIPL: Local compliance.

Trade Rules: Export/import standards via reviews.

16Children's Privacy

SaleAI targets B2B users over 16. Children's data deleted if identified (marketing@saleai.io).

17Third-Party Links

External links outside this policy.

18Changes to This Policy

Updates atmarketing@saleai.io, Continued use implies consent.

19Contact Us and Grievance Redressal